This Privacy Policy explains how WebLynx Solution ("we," "us") collects, uses, and protects information when you use our website and services.
Information We Collect
We collect information you provide directly through forms - name, email, phone number, business details, and messages. We also collect basic analytics data (pages viewed, referrer, device type) through Google Analytics.
We also process your IP address briefly for rate limiting on our contact and quote endpoints, in order to block automated abuse. Messages you send to the on-site assistant are processed to generate a reply.
How We Use Your Information
We use submitted information to respond to inquiries, provide quotes, deliver services, and send service-related communications. We do not sell your information to third parties.
Data Retention
We keep enquiry and quote submissions for as long as we have an active or prospective working relationship with you, and delete them on request. Rate-limiting records are transient and expire within an hour. Conversations with the on-site assistant are not stored on this site after you close the widget.
Cookies
We use cookies for site functionality and analytics. See our Cookie Policy for details.
Third-Party Services
We use third-party providers for hosting, email delivery, analytics, and the on-site AI assistant. Messages you send to the assistant are transmitted to our AI provider solely to generate a response. Each provider processes data on our behalf under its own agreement with us; none of them receive your data for their own marketing, and we do not sell your information.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you, and we will action the request. Email info@weblynxsolution.com and we will respond within 30 days.
Contact
Questions about this policy: info@weblynxsolution.com.