Common Questions

No. We build the site at no upfront cost. You pay a monthly hosting fee that covers design, hosting, security, and support.

Typically 2-3 weeks from kickoff to launch, depending on content turnaround.

Your business details, logo (or we'll help), any photos you have, and your domain name if you already own one.

No. We can advise on purchasing one. We'll manage DNS once you have it.

You do. We manage it, but the site, content, and domain belong to you.

We transfer everything to you - all files, images, and domain access. No lock-in, no hostage situations.

Yes. All sites are built on standard technology. You can migrate anywhere.

Yes. Daily automated backups with 30-day retention.

We target 99.9% uptime. We monitor sites proactively and respond to issues immediately.

We manage DNS on existing domains. Domain registration stays with your preferred registrar.

We monitor uptime 24/7. If something breaks, we fix it. That's what the monthly fee covers.

A comparable build at a traditional agency runs $3,000-$6,000+ upfront. The monthly fee covers your design, hosting, security, monitoring, and support. It's how we keep the cost of entry at zero.

No. What's on the pricing page is what you pay.

Yes, anytime with 30 days notice.

We don't publish discounts. If you have a specific situation (nonprofit, referral, multiple sites), reach out.

Email or support ticket. Changes included per your plan. We respond within 1 business day.

Primarily email and ticket-based. Scheduled calls are available on the Pro plan.

We'll quote it. Most requests are covered under your existing plan or available as a flat add-on.